Pre Travel Advice
Our Travel Assistance Services
If you have purchased or renewed Preferential's annual multi-trip policy you can access our travel assistance services More and more people are travelling to remote and challenging destinations and they often require advice prior to travel and we can provide the following information
- Current vaccination and inoculation requirements
- Current visa and entry permit requirements and procedure
- Main bank opening hours –whether or not a Bank Holiday falls within your intended trip
- Time differences
- Climate
And this service is available to you 24/7
Of course our assistance does not stop there but importantly can be accessed when you need it most – when you are on holiday.When you are miles from home in unfamiliar territory and you may not speak the language you can rely on FirstAssist to provide the following comprehensive range of travel related advisory services on a 24 hour basis (in addition to the pre travel advice above) including ·
- Medical referral
- Lost or stolen passport assistance
- Drug replacement
- Luggage assistance
- Emergency legal referral
- Replacement travel documents
- Lost or stolen card/travellers cheques Assistance
- Emergency domestic assistance
- Vehicle breakdown assistance
- Dispatch of Prescription glasses
- Emergency message relay
Please note that where there are associated costs for any of the above services (e.g. delivery charges, costs for buying/ replacing items, medical expenses, fees charged by others etc) these will be at the members expense.
